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Greenhouse People Ponteland

Greenhouse People Ponteland

5.0(87 reviews)See reviews ↓·Newcastle upon Tyne

What customers say

Based on genuine customer reviews

Greenhouse People Ponteland earns consistent praise for the guidance provided by Paul Richardson, whose patience and product knowledge regularly turn an unfamiliar purchase into a straightforward one. Across greenhouse, shed and potting shed projects, more than one review highlights how clearly options, extras and costs are explained, with advice that feels practical rather than sales-driven. Communication is a recurring strength: customers describe being kept informed from the initial enquiry through to delivery, and several note that orders arrived sooner than anticipated.

The build quality of the structures themselves, including Robinsons and Shugborough models, is described as solid and attractive once assembled, and the company is said to supply a list of independent fitters for those who prefer not to install the building themselves. One customer singled out fitter David Kenny for his careful workmanship and respect for the property. Ease of dealing with the branch, both in person and afterwards, comes up often, as does the willingness to help with later purchases, and the process is characterised as efficient and professional from start to finish.

Greenhouse People Ponteland — Customer photo
Greenhouse People Ponteland — Customer photo
Greenhouse People Ponteland — Customer photo
Greenhouse People Ponteland — Customer photo
Greenhouse People Ponteland — Customer photo
Greenhouse People Ponteland — Customer photo

Reviews

Reviews are taken from publicly available sources.

MW
Michael Winn15 July 2026

I recently purchased a Shugborough greenhouse from The Greenhouse People in Ponteland, and the entire process, from the initial purchase to the final installation, was absolutely effortless, efficient, and smooth. When buying the greenhouse, the team at the Ponteland branch was incredibly helpful. They didn't just try to sell me a product; they gave me excellent, practical advice to ensure I was getting the exact setup that would work best for my garden. The installation process was just as seamless as the buying stage. I want to give a massive special mention to Dave Parkin, who came to install the greenhouse. Dave was punctual & polite, he arrived exactly when promised and was a pleasure to have working in the garden. It was immediately clear that he had extensive knowledge and experience in building these structures, working with absolute precision and efficiency delivering a high-quality greenhouse that looks fantastic and feels incredibly sturdy. If you are looking to buy a greenhouse, I cannot recommend the team at Ponteland and Dave Parkin highly enough. A stress-free experience from start to finish.

RS
Roy Simorangkir12 June 2026

We're really pleased with our experience with The Greenhouse People in Ponteland. This is our first greenhouse, something we'd wanted for a long time but knew very little about, and we chose them after reading their reviews. We weren't able to visit in person, but one phone call was all it took. Paul answered and was so helpful and kind, explaining everything and patiently working through all our questions. The whole process was smooth from that first call through to delivery, which arrived safely with everything we'd ordered. Paul even suggested people who could assemble it for us, which was a great help. We'd definitely recommend them.

JB
Jennifer Beynon3 June 2026

Great service by Nathan at The Greenhouse People at Dobbies, Ponteland. We bought a Hercules Octagonal greenhouse at the weekend and couldn't fault Nathan's knowledge and advice, the patience he showed (while we made a decision), and his friendly, helpful attitude. We'd highly recommend them!

RP
Roger Palmer12 May 2026

Paul and all the team were very helpful, the10ftx8ft Robinsons greenhouse is of a very good build quality but the manual leaves a lot to be desired.

LS
Lydia Sutton3 February 2026

We have had a pleasant experience here purchasing a potting shed. Paul has been instrumental in assisting us, and nothing too much trouble. Very easy process to undertake. Thankyou 😀. No potting shed up as yet but underway.

RS
Ruth Shuttler16 December 2025

I am so pleased with my new greenhouse and all the help and advice I received when I visited the Greenhouse People in Ponteland. My brother was also so impressed that he bought a smaller Greenhouse from the same company.

CO
Colin Ord13 November 2025

Easy to deal with, helpful and friendly, great product I wouldn’t hesitate to recommend Paul and the team at The Greenhouse People Ponteland

Garden rooms & offices in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Greenhouse People Ponteland (this page)★ 5,087Yes
2Wooden Huts LTD★ 5,034Yes
3AC Garden Build Solutions Ltd★ 5,020No
4Summerhouses4u★ 5,015Yes
5Roza Garden Rooms★ 5,010Yes
Contact
+441661826083www.greenhousepeople.co.uk/display-sites/28/pontelandDobbies Garden Centre, Street House Farm, Newcastle upon Tyne NE20 9BT
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–17:00
Sunday10:30–16:30