Garden Retreat (UK) Ltd - The Timber Building Company
What customers say
Homeowners commissioning garages, log cabins and garden offices make up much of the customer base praised in reviews of Garden Retreat (UK) Ltd on Christchurch Road, Bournemouth. James is named consistently as the main point of contact, with reviewers describing multiple site visits to ensure designs fitted their gardens precisely before any groundwork began. The base installation and subsequent building erection are frequently mentioned as remarkably quick, with several projects completed within a day or two once the base had settled, and reviewers note that mess and disruption were kept to a minimum throughout. Cedar cladding finishes on log cabins are highlighted as a particular strength, with customers describing spacious interiors suited to home bars, pool tables or working spaces. Communication and coordination of external contractors come up repeatedly, with one reviewer noting that timelines were managed carefully even when their own groundwork contractors caused delays. Competitive pricing alongside quality workmanship is another theme, with multiple customers stating that quotes matched final costs without hidden extras. The company operates long hours seven days a week, from early morning until 9pm, offering considerable flexibility for enquiries, site visits and arranging consultations around other commitments.
Reviews
Reviews are taken from publicly available sources.
Garden retreat were superb from quote to follow up. Actually completing work a day earlier than expected. They were also brilliant at arranging all external contractors and ensuring the timelines worked. Build quality and workmanship first class. Would definitely use them again.
Great service from James at Garden Retreat. Garage exactly as advertised, no hidden extras. Comprehensive documentation provided. Good communication throughout, including two site visits. Any questions we had were answered very quickly. Very happy!
This is the second office that Garden Retreats have supplied and we are equally delighted. The process was straight forward, the construction was very impressive and we have a lovely new building in our garden which has fitted in so well. It will be an asset to our home and enhance our lives!
Fantastic service, from initial enquiring to first site visit to complete installation. Communication throughout was prompt and informative. Installation took two days! Wouldn't change anything about the whole process and the final outcome was just perfect. Thankyou!
I would like to thank James at Garden Retreat for his patience during the garage build process which was delayed by my groundwork contractors. I could not believe how efficient and thankfully stress free the garage installation was. The quality is excellent and it will be a great space for me to work in. I wouldn't hesitate to recommend Garden Retreat to anyone else looking for a garage.
My wife and I had spoken about getting an outbuilding for a while and we finally took the plunge with Garden Retreat (UK). James was fantastic and extremely accommodating, making sure the building fitted the space in our garden exactly as we wanted. The process of putting it up was seamless: the guys came one day and put the base in and then a week later and put the entire building up in less than a day. The guys who did this process were also fantastic, extremely polite and left our garden and our access very clean. We had a couple of tiny issues that weren't anyone's fault, such as a slightly scratched door, and it was sorted within a week! Most importantly the actual structure is great, and we are now using it as you can see in the picture. Overall 10/10.
We recently had a summer house built in our garden by Garden Retreats, and we couldn't be happier with the results. James was incredibly helpful throughout the entire process, from assisting with the size and configuration decisions to suggesting a solution that worked perfectly for our space. Their professionalism, excellent communication, and tidy work ethic ensured the end result exceeded our expectations. We highly recommend Garden Retreats and James for anyone looking to add a beautiful and functional outdoor space to their home.
Garden rooms & offices in Bournemouth compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Bournemouth are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | ForeverTimber Garden Buildings - Dorchester | ★ 5,0 | 52 | No |
| 2 | Holland Garden Buildings | ★ 5,0 | 4 | No |
| 3 | Poole Bay Garden Rooms | ★ 5,0 | 8 | Yes |
| 4 | Dorset Garden Rooms | ★ 5,0 | 40 | Yes |
| 5 | Gorilla Garden Rooms | ★ 5,0 | 2 | Yes |
| 6 | Garden Retreat (UK) Ltd - The Timber Building Company (this page) | ★ 5,0 | 42 | Yes |