Modern Garden Rooms

I had a Modern Garden Rooms home office/gym built in 2021 and more than 5 years on it still makes me smile. I use it virtually every day and it still looks as good as new. I have had no issues other than a couple of roof panels coming loose which Modern Garden Rooms swiftly resolved. My husband was sceptical about the idea of a garden room, but now likes it so much I find him chilling in it with a book! It is no exaggeration to say the garden room has significantly increased my enjoyment of my home.

We have a lovely new garden room, and we couldn't be happier. It is so well put together, and the team on the job (Tim & Bobby) were so quick, efficient and professional. They worked through sleet, snow, rain and wind, and didn't moan once. it was all done in 2 weeks from start to finish. I would highly recommend :)

I approached a couple of companies before I found Modern Garden Rooms - and I’m so pleased the other guys were slow coming back to me - because this was a fantastic company to work with. Quick to quote, quick to book in for installation, and a seamless install. Aedan and Sonny were non-stop and did a beautiful job, including pulling down our old shed and decking which was more involved than planned! And tidying up beautifully and without complaint. Really positive - highly recommend.

After a lot of research, I opted to use Modern Garden Rooms to construct a lounge / office for my daughter and her family as they both work mainly from home. After a slow start, the build team really got to work and the job was finished on schedule and we were delighted with the finish. It has proved to be a perfect place for them to work in bright, comfortable surroundings and even in this cold spell the room has been as warm as toast. There's also a storage area to the rear of the room, which is very useful. Next year we are looking at the option of building a music room in my son's garden and will certainly come back to Modern Garden Rooms as everything has worked out really well.

Horrific experience with Modern Garden Rooms. I’m not sure what went wrong for me given the previous positive reviews but I would caution anyone thinking of choosing them. Initially attentive until deposit payment made, didn’t hear from them for weeks, despite emails from me checking in. Finally got a phone call from Jonny to say sorry he hadn’t been in touch, our build slot was still very much booked but it was important to get the glazing ordered because time was running out. It was as it was being built that the disappointment started. The quality of their product is shocking. They are literally throwing them up as fast as they can. No weed membrane underneath the base, the foundation system for their base is not ground screws or rods and shoes it’s lengths of angle iron screwed to the joists set into postcrete used for fences, the exterior cladding IS the wall. The walls of the building are plasterboard inside, then insulation, then the cladding. What is the cladding…cladding? Usually you have an outer skin of OSB or something then clad over that to make it look nice. The Kingspan panel roof looks terrible from above (upstairs window etc) compared to a rubber roof (the trim around the top edge looks very clumsy when you can see how it’s put on), but it’s the one they can get up in a couple of hours. They lay the floor after the walls so that leaves gaps that go to outside all the way around the building. They are happy to charge you extra for thicker plasterboard for better acoustic performance, and extra for rockwool in the walls but are not meeting a basic threshold for good construction. There were a few other issues, an important electric spur that we paid for was not fitted, a tiny window (they insisted it must be this size) fitted where there was space for a much larger one, partition wall not built in the correct place, some other issues that I feel are symptomatic of a hurried schedule - just trying to get on to the next one. If you like the look of their buildings, that’s all there is: some nice cladding on the outside and some nice plastering on the inside - they aren’t putting much effort/money into anything else. After I’d explained the issues to them on the phone, I waited several months for them to get in touch and when they eventually did they denied everything they had said in every phone call and after some back and forth recently sent a solicitors letter demanding payment in full despite not having delivered what I’ve paid for. Essentially I made every payment in a timely manner when it was requested, I supplied them with all of the information they needed and I’m at a loss as to what I could have done to achieve a better outcome. Yet I’m now facing legal action. I would have avoided them if I’d seen a review like this, I’m so disappointed. 10/11/25 Further to your reply: It might surprise you to learn that I'm actually not a horrible person so I stand by my comment that Tim & Bobby are lovely people and were very pleasant to have around. I mentioned to them my concerns about aspects of the design & they said that's how they do all of them, they couldn't get them up any where near as quickly if they didn't use this method. I'm not a builder so during those 4 days I trusted that they knew what they were doing and, as I have said, the superficial nature of your construction quality means that it does -look- good. The plastering is good, the cladding is nice from the outside. It was only once electrician/plumber/builder explained their dissatisfaction with the more foundational elements of your design that we understood the shortcomings of the spec you provide. Gaps in the floor, missing and faulty wiring were not possible to comment on when the build was first completed. I spoke to John on 25/06/25 at 09:13 when you returned to move a mains socket so I fail to see how you have been waiting for the balance since May. I suppose it does make me seem more unreasonable if you make up a longer time... It's worth mentioning that MGR have never expressed sympathy or regret that we are not satisfied.

It's so hard to pick from the vast number of companies out there, but I'm so glad I went with my gut & chose MGR. It's a nationwide company but with the care & service of a smaller one, trying to build our their brand & grow. Planning my custom build at length with Jann really helped - she's super knowledgeable, gave zero sales pressure, and I got a lot of comfort visiting their 2 Surrey showroom sites. Their quote was very competitive for the extra in materials / customisation they were delivering (vs other companies that build simple flat-packed boxes). The builders were extremely hardworking & kept disturbances minimal. The end result is a super smart home office I'm proud of, that's very well insulated, and a key USP is the internal plastering they do - so I can paint it to be just like another room to my home! Well worth the spend & would thoroughly recommend this company. Finally, a few days after our build the doors moved a few mm (as they settled) which made it hard to lock - I queried this one evening and they had someone round before lunchtime the next day, so this shows it's a company that truly cares about customer service!!

We love our completed garden room. The guys worked tirelessly all week and completed everything on time and with the quality finish that I know modern garden rooms always provide. The team were always friendly and considerate and left our space tidy and clean. As this is the fourth garden room I have had built I knew I would get a quality build and Modern Garden rooms have not disappointed. I love how in only five days we have a fully functional garden building that we can use all year round. I would definitely recommend Modern Garden rooms as the perfect home office solution or office expansion option.