SM Sheds

Belfast buyers of sheds and summer houses describe a workshop where buildings are made to the measurements and specification asked for, with the standard of the finished structure and the value it offers singled out for praise. Friendliness and helpfulness recur across accounts, including one member of staff who dealt with a customer and is remembered for doing more than expected.

People who called in to price a pigeon loft found the advice easy to follow and the reception welcoming, and the impression of an uncomplicated ordering process comes through. Workmanship and materials are the themes that appear most frequently, together with a readiness among staff to talk through options before anything is agreed.

A contrasting set of experiences is also reported: customers in several reviews describe trouble reaching anyone by telephone, buildings that let in water or did not meet the standard the money warranted, and repair visits that were promised but never happened. Late delivery and incomplete work come up repeatedly, with more than one account of a shed ordered well ahead of time that never materialised. Roofing, flooring and the condition of the timber are further concerns, and efforts to have faults remedied under warranty are described as unresolved.