Bentley's Garden Buildings, in Rothley, Leicester, sells and installs sheds, workshops and garden rooms, with reviewers praising a large showroom range and staff, including Mason, for patient, knowledgeable advice, and fitters such as Neil, Chris and Luke for skilled assembly, with garden room projects also involving named electricians and plasterers. Customers describe garden offices and potting sheds finished to a high standard and installation often completed within a few weeks of ordering. However, a recurring and significant theme among negative reviews describes poor workmanship on base installations, including untreated end grain and sheared screws, and order errors such as a missing canopy or damaged glass doors left unresolved for months, alongside unhelpful office communication when problems were raised. As a garden building supplier in Leicester, Bentley's Garden Buildings holds a 3.9-star average from 121 Google reviews.
Reviews
3.9 / 5 · 121 totalHi u ok Good place to visit they not just do gardening products,but many other products too they got big selection of Hot Wheels cars too awesome & the toilets are very clean & tidy overall the place is well worth a visit & the staff are nice,polite Good manners manythanks GOD BLESS
Fantastic service from start to finish. Great knowledge about suitable options for a garden office, kept updated about delivery time and installation process was very smooth. The finished office is superb quality, perfect for purpose and just what we had asked for. Very highly recommended
Good quality shed but workmanship terrible! More expensive than most but the quality of the shed was not matched by the workmanship of the company. Bentley's have a firm from Pontefract do the base installs and actually make, supply and erect the sheds. The base install was poor: the end grains were untreated; one 'joist' was damaged (pic 3); the same joist was left touching the cement around a pillar where water would pool. All that sets up early rot. The fitter lied when telling us there was a 10 year warranty - it's only 12 months. The team who delivered and did the build refused to reposition their van when asked politely. Although we'd paid for painting of the shed, the endgrains of many pieces, especially the bits they cut on site, were not (pic 2 of the shed base end grain). The cutting onsite was poor quality and better described as hacked. Where they did dab on a bit of stain on these ends, the cutting was so poor, the paint couldn't really do the job (pic 1). Many screws they used sheared off after a couple of months - presumably too much torque applied by power tools and then of course those holes have got broken screws in and can't be re-used. The salesman at Bentley's was effusive about how helpful they would be - attaching a water butt. The team left it unattached and said we could do that. In short, a terrible experience! I wish we'd read more reviews. Trustpilot 2.3! For our next shed, we went to ReadyShed, near Coalville. Wow! They're more pleasant and a lot cheaper and better value!
Love this place, just nipped for a quick wander out but lovely as Full of Christmad decorations. Lovely set out and something for everyone. Garden centre had a quick look, bought an olive tree for £10 bargain. Lots of potted Christmas trees and these were all a good size. Well worth a visit.
We had gone with our son who was looking at what was available. He needs to replace the shed that came with the house he purchased. There were a couple of possible options & the young man was very helpful, provided us with prices for what our son was interested in.
I recently purchased a shed from Bentleys Garden Buildings, and I couldn't be more pleased with my experience! From start to finish, the entire process was smooth and efficient. Mason provided outstanding customer service, guiding me through the options and ensuring I chose the right shed for my needs. He was patient, knowledgeable, and genuinely interested in helping me find the perfect fit. The delivery and installation were impressively quick—it took just one month from placing my order to having the shed fully installed. Neil, who handled the fitting, was an absolute pleasure to work with. He was professional, courteous, and did a fantastic job assembling the shed. His attention to detail and friendly demeanor made the installation process a breeze. Overall, Bentleys Garden Buildings is an amazing company that truly cares about its customers. I highly recommend them to anyone in need of a high-quality garden building. Thank you, Bentleys, for the excellent service and fantastic shed!
Brought an expensive potting shed from Bentleys. Door doesn't shut properly, split on one of the panels and the window was left open when they built it - why because it doesn't shut properly either. Despite making several attempts (we can see the holes they have left trying) the latch doesn't line up with the window handle. 2 months on, several calls, we are still waiting for it to be addressed. Went expensive hoping for quality - never again.