Outdoor Building Group

Had our building and landscaping done and spent alot of money and our garden is a mess. I emailed and called company to come out and fix tiles and artificial grass and it never got fixed. Tiles are uneven and awful looking and artificial grass wasn't laid properly. Decking also put down incorrectly and I cannot afford to fix the garden anymore. The only thing this company done right was our outdoor building which is still standing but don't ever get landscaping from them whatever you do. Total waste of my hard earned money

We were in the market to purchase Composite decking boards. Didn't appreciate the various prices being charged by some companies. However, we found what we would call a little gem with Stuart and his company. The price was as advertised so no messing about. Not all adverts do this.... quote one price and when you enquire the price is totally different. Thankfully Stuart is up front and genuine with his pricing, lowest by far in the market. Great quality product and delivered very quickly. We are so delighted with the finished look. Would certainly use again...

Built out extension, excellent from start to finish. Everything is in house from planning to completion. So good, we went back for 2 more!

This company is unfortunately ruined by poor communication and a lack of interest as soon as they have your money. They promise the world and don't hold up what they promise. We were keen to build quickly and unfortunately went with their advice that they could start without a warrant being approved and have done this lots before- they just take photos during build to submit. Unfortunately what they built to start with didn't meet building regulations!! They blamed us for choosing to go ahead and no responsibility on their part. Spent two years trying to get a problem fixed often going months and several chasing emails to get a response to a single question. The build itself is good eventually but as a result of communication I wouldn't recommend to others- and certainly wouldn't take them at their word. Shame

We hired OBG to build a garden room. The project involved raising the ground by 2m by building a retaining wall and filling it, then building a 5m x 4m garden room with bathroom and connecting the electrics, plumbing and internet to our home. Very happy with the final result, but the process took longer than expected and we had a few issues along the way. The guy who sorted the design side always seemed hung over or at least uninterested. The options available for customising the interior were a little basic for the price point we were discussing, and we had to regularly prompt the guy to give us options, which was annoying. There were several back-and forth emails when he forgot what we'd said, at one point he accidentally deleted a whole document of design changes during a meeting. When he finally submitted planning permission, it was initially rejected because he used the wrong scale - which seems basic to me. When it came to the actual build, there were a few miscommunications and no-shows which led to me wasting several days hanging about, and when the work was happening the contractors were a mixed bag. Most were absolutely amazing. The joiners and the ground team who built the retaining wall/sorted the pipework in particular were clean, friendly, quick, a pleasure to deal with. A few contractors were awful, left rubbish lying around our (and our neighbours') garden, played loud music from the van all day, stood around smoking on the street. But I guess that's always a risk when the building firm uses contractors rather than employees. Once everything was complete there were a few teething problems, but these were responded to quickly and resolved to our satisfaction. After 4 weeks we're still waiting for guarantee paperwork though. Like everywhere in the building trade at the moment, delays seem to be the norm. The building itself is sturdy and well-built, the wooden cladding looks great and it's really well insulated. I'm using it as a garden office, heating with a small electric heater, and it's working really well. Takes no time to warm up, the warmth stays in for ages, and that's with big bifold doors on the front. So, despite a bumpy experience, I'd recommend them for the end product.

Started off with the worst joiners on site. Messy, slow and very disorganised. Had to complain to company. Put 2 new joiners on who where fantastic and fixed problems. Had ethernet cable fitted for tv to annexe. Has not worked since fitted. Once outdoor building group get your money they are not interested in resolving any issues. Charlene who is in charge of groundworks and after service is the most unprofessional person I have ever had to deal with. Very uncooperative, never a swers calls,never calls back. Issues after build still outstanding and we have been promised time and time again they would be addressed. Still has not happened. A company to avoid.

OBG have just completed our garden room project. The entire installation was completed within four weeks, from demolishing the garage, laying the groundworks to installing a beautifully designed and fitted garden room. These are not kit builds. Each room is bespoke to your requirements. All of the tradespeople were first class, friendly and fantastic to deal with. Alan and Duncan in particular, the joiners, did a fabulous job effectively building a mini house from scratch. The subcontract team of electricians and plumbers were also excellent. We couldn’t believe how quickly the project was carried out. Charlene and Amy in the office were fantastic at coordinating the project and keeping us advised of progress throughout. We can’t wait to use our new room for a teenage hang-out space. Very happy to recommend.